We are so blessed to be in an industry in which we get to create bonds with our clients. However, this can often lead to blurry-feeling boundaries between your work and personal life.
So how do we create boundaries without coming off as a cold fish?
Here's four tips to help you establish healthy boundaries in your beauty business:
💋 Keep office hours. Set a cut-off time, such as 7 PM, when you stop responding to texts from clients.
💋 Use a Google Voice number. Clients can text and call this number, which is linked to your personal cell phone. It's easier to tell if a phone alert is business-related or personal.
Another plus? If your cell phone number needs to change for any reason you don't have to change your google number, meaning you don't have to re-print business cards!
💋 Utilize a FB business page. Clients can see all your contact info, pretty hair photos, and other business-related information in one place. There's also a separate FB Pages app, making it easier to enforce your office hours.
💋 Have a cancellation policy and stick to it. I tend to be pretty understanding when clients are sick or have emergencies, but when clients no-call-no-show you suffer financially. I highly recommend coming up with a clear plan for no-shows and last-minute cancellations, and communicating it to your clients.